Chapter

10.5. Production and Operations Control*

From IntroductionToBusiness OP 8D04gAa

Concepts

1. What is production control, and how does routing improve operations?

   "Every company needs to have systems in place to see that production and operations are carried out as planned and to correct errors when they are not. The coordination of materials, equipment, and hu

2. How does scheduling coordinate production and service operations?

   "Closely related to routing is scheduling. Scheduling involves specifying and controlling the time required for each step in the production process. The operations manager prepares timetables showing

3. How do Gantt charts help managers track production progress?

   "Named after their originator, Henry Gantt, Gantt charts are bar graphs plotted on a time line that show the relationship between scheduled and actual production. In the example shown in Exhibit 10.9,

4. How do CPM and PERT help managers control complex projects?

   "To control large projects, operations managers need to closely monitor resources, costs, quality, and budgets. They also must be able to see the “big picture”—the interrelationships of the many diffe