Chapter

6.8. Trends in Management and Leadership*

From IntroductionToBusiness OP 8D04gAa

Concepts

1. What are conceptual skills in management?

   "Conceptual skills include the ability to view the organization as a whole, understand how the various parts are interdependent, and assess how the organization relates to its external environment. Th

2. How can managers prepare for and respond to crises?

   "Crises, both internal and external, can hit even the best-managed organization. Sometimes organizations can anticipate crises, in which case managers develop contingency plans, and sometimes they can

3. How is information technology changing management?

   "The second trend having a major impact on managers is the proliferation of data and analytics in information technology. An increasing number of organizations are selling technology, and an increasin