Concept
How can managers use a company’s informal organization to improve performance?
IntroductionToBusiness OP 8D04gAa / 7.8. Trends in Organizational Structure*
"Smart managers understand that not all of a company’s influential relationships appear as part of the organization chart. A web of informal, personal connections exists between workers, and vital information and knowledge pass through this web constantly. Using social media analysis software and other tracking tools, managers can map and quantify the normally invisible relationships that form between employees at all levels of an organization. How might identifying a company’s informal organization help managers foster teamwork, motivate employees, and boost productivity?"
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