Chapter

8.10. Trends in Human Resource Management and Labor Relations*

From IntroductionToBusiness OP 8D04gAa

Concepts

1. How do employment agencies and affirmative action programs address workplace discrimination and labor disputes?

   "The group may comprise a protected class, such as women, African Americans, or Hispanic Americans. The protected group may pursue a class-action complaint that may eventually become a lawsuit. As a m

2. How can employee diversity create a competitive advantage?

   "Some of today’s most important trends in human resource management are using employee diversity as a competitive advantage, improving efficiency through outsourcing and technology, and hiring employe

3. How are outsourcing and technology changing human resource management?

   "The role of the HR professional has changed noticeably over the past 20 years. One significant change has been the use of technology in handling relatively routine HR tasks, such as payroll processin

4. Why are companies hiring employees for cultural and skills fit, and how could service unions grow?

   "Regardless of general business and economic conditions, many firms are expanding operations and hiring additional employees. For many growing firms, corporate culture can be a key aspect of developin