"At any time, you may:\n\nRequest access to personal data about you that is in our possession or under our control, as well as information about the ways in which your personal data has been or may have been used or disclosed by us within a year before the date of the request. Please note that you may be charged a reasonable fee (for which we will provide a written estimate) for us to process an access request;\n\nRequest correction of any error or omission in the personal data we hold about you. Please note that there may instances where we are not required to correct or otherwise alter your personal data, for example, as set out in the Sixth Schedule of the PDPA; and\n\nWithdraw your consent to the collection, use or disclosure of your personal data for any purpose by giving us reasonable notice.\n\nTo submit a request regarding personal data by email, please contact us using the \"Contact Us\" section of the Privacy Notice, with reference to Appendix 1.\n\nThere may be instances where we cannot grant you access to the personal data we hold. For example, we may need to refuse access if granting access would interfere with the privacy of others or if it would result in a breach of confidentiality. If that happens, we will give you written reasons for the refusal.\n\nWhen contacting us to request access to or correction of any personal data we hold about you, or to withdraw consent in relation to your personal data, we ask that you provide us with as much detail as you can about the data in question as this will help us to retrieve it. Before we provide you with access to your personal data, we may require some proof of identity. Unless we inform you otherwise, we will respond to your request for access or correction within 30 days of receiving your request, and to your withdrawal of consent in relation to your personal data within ten business days of receiving notice."