Bifalgorithm post · IntroductionToBusiness OP 8D04gAa · 2026-10-07-36573 · 6.5. Controlling*

How are performance standards used to control organizational performance?

How are performance standards used to control organizational performance? (IntroductionToBusiness OP 8D04gAa · 2026-10-07-36573 · 6.5. Controlling*) — "Perform…

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  • Performance standards are the levels of performance the company wants to attain.
  • These goals are based on the company’s strategic, tactical, and operational plans.
  • Effective standards state measurable behavioral objectives achievable within a specified time frame.
  • A sales-division objective could be $200,000 in gross sales for January.
  • Each individual employee also receives a specified performance goal.
  • Actual firm, division, or individual performance is compared with the desired standards.
  • The comparison determines whether a gap exists between desired and actual performance.
  • When a performance gap exists, its reason must be determined.
  • Corrective action must be taken to address the performance gap.
  • Feedback is essential to the process of control.
  • Most companies use a reporting system to identify areas where standards are not being met.
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How are performance standards used to control organizational performance?

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IntroductionToBusiness OP 8D04gAa · 2026-10-07-36573

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"Performance standards are the levels of performance the company wants to attain. These goals are based on its strategic, tactical, and operational plans. The most effective performance standards state a measurable behavioral objective that can be achieved in a specified time frame. For example, the performance objective for the sales division of a company could be stated as “$200,000 in gross sales for the month of January.” Each individual employee in that division would also have a specified performance goal. Actual firm, division, or individual performance can be measured against desired performance standards to see if a gap exists between the desired level of performance and the actual level of performance. If a performance gap does exist, the reason for it must be determined and corrective action taken. Feedback is essential to the process of control. Most companies have a reporting system that identifies areas where performance standards are not being met. A feedback system helps managers detect problems before"

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