Ideas in this flowchart

• Management is the process of guiding the development, maintenance, and allocation of resources to attain organizational goals.
• Leadership is the process of guiding and motivating others toward the achievement of organizational goals.
• Managerial skills are abilities used by managers to understand the organization, operate across cultures, and accomplish goals through people.
• Conceptual skills involve viewing the organization as a whole, understanding interdependence among its parts, and assessing its external environment.
• Global management skills involve operating in diverse cultural environments.
• Human relations skills are interpersonal skills used to accomplish goals through human resources.
• Managerial roles are activities through which managers perform interpersonal, informational, and decisional functions.
• Interpersonal roles include acting as a figurehead, company leader, or liaison.
• Informational roles include gathering and disseminating information and serving as a company spokesperson.
• Decisional roles include acting as an entrepreneur, resource allocator, conflict resolver, or negotiator.