Ideas in this flowchart

• Organizational management concepts
• Contingency plans identify alternative courses of action for unusual or crisis situations.
• They stipulate the chain of command used during an emergency.
• They define standard operating procedures for emergencies.
• They establish communication channels for emergencies.
• Controlling assesses the organization’s progress toward accomplishing its goals.
• It monitors the implementation of a plan.
• It corrects deviations from the plan.
• Empowerment gives employees increased autonomy and discretion to make decisions.
• Empowerment gives employees control over the resources needed to implement their decisions.
• Effectiveness is the ability to produce the desired result or good.
• Efficiency uses the least amount of resources to accomplish the organization’s goals.