Bifalgorithm post · IntroductionToBusiness OP 8D04gAa · 2026-10-07-36573 · Critical Thinking Case

How did Wipro use kaizen and recognition to empower and motivate employees?

How did Wipro use kaizen and recognition to empower and motivate employees? (IntroductionToBusiness OP 8D04gAa · 2026-10-07-36573 · Critical Thinking Case) — "…

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  • Wipro utilise le kaizen pour renforcer l’implication et le moral des employés
  • Wipro adopte le système Toyota de sollicitation des suggestions des employés
  • Priya soumet plusieurs suggestions de kaizen
  • Ses supérieurs répondent rapidement à ses suggestions
  • Cette reconnaissance lui donne le sentiment d’être considérée
  • L’autonomisation professionnelle influence aussi la vie privée de Priya
  • Priya exige que son futur mari ne fasse pas obstacle à sa carrière
  • Kurien et ses managers stimulent le moral grâce à des récompenses
  • Les employés qui soumettent des suggestions reçoivent des stylos, des casquettes ou des chemises
  • Chaque semaine, l’employé le plus performant reçoit un gâteau
  • Murthy réduit de 30 à 15 jours le délai d’approbation des importations gouvernementales
  • Murthy reçoit un gâteau personnalisé en reconnaissance de son initiative
  • Cette reconnaissance le motive à entreprendre davantage de projets
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How did Wipro use kaizen and recognition to empower and motivate employees?

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IntroductionToBusiness OP 8D04gAa · 2026-10-07-36573

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"Wipro also adopted Toyota’s kaizen system of soliciting employee suggestions. Priya, who has worked for Wipro for years, submitted several kaizen and was delighted when her bosses responded promptly to her suggestions. “Even though it’s something small, it feels good. You’re being considered,” she says. Empowerment in the workplace washed over into her private life. As the first woman in her family to attend college, she told her parents they may arrange her marriage only to a man who will not interfere with her career. Kurien and his managers work hard at boosting employee morale, offering rewards—pens, caps, or shirts—to employees who submit suggestions to kaizen boxes. And each week, a top-performing employee receives a cake. Murthy, an accountant who hopes to be Wipro’s chief financial officer someday, spearheaded an effort to cut government import approval times from 30 to 15 days. He got a cake with his name written on it in honey. “I was surprised management knew what I was doing,” he says. “Now I want to do more projects.”"

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