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"Sources: Steve Hamm, “Taking a Page from Toyota’s Playbook,” Bloomberg Businessweek, https://www.bloomberg.com, accessed November 17, 2017; Shilpa Phadnis, “T K Kurien to Leave Wipro This Month,” The Times of India, https://timesofindia.indiatimes.com, January 23, 2017; “Toyota Resumes Efficiency Drive,” BBC News, http://www.bbc.com, March 26, 2015. @ Hot Links Address Book 1. Visit the International Business Leaders Forum (IBLF) at http://www.iblfglobal.org to discover what today’s international business leaders are focusing on. 2. To learn more about how firms develop contingency plans for all sorts of crises, visit Mind Tools at https://www.mindtools.com. 3. Who are the leaders of this year’s Inc. 500, and what do they have to say about their success? Find out at the Inc. 500 site at https://www.inc.com. 4. Want to learn more about Bill Gates’s management style? Go to his personal website, https://www.gatesnotes.com/Bio, to read his official biography, books, and other information. 5. Most successful managers work hard at continually updating their managerial skills. One organization that offers many ongoing training and education programs is the American Management Association. Visit its site at http://www.amanet.org. 6. Search Questia’s online library at https://www.questia.com for leadership resources. You’ll be able to preview a wide variety of books, journals, and other materials."