Concept
How are entrepreneurs using YouTube to connect with customers?
IntroductionToBusiness OP 8D04gAa / 12.11. Trends in E-Commerce*
"Many people now log in to YouTube to watch videos on a particular product and how the product can be used. Entrepreneurs and other small-business owners have made extensive use of YouTube to provide value to their customers by creating and uploading informational videos that highlight their products."
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