Concept
How does the grievance procedure address disputes between management and labor?
IntroductionToBusiness OP 8D04gAa / 8.8. Managing Grievances and Conflicts*
"In a unionized work environment, employees follow a step-by-step process for handling grievances or disputes between management and labor. A grievance is a formal complaint by an employee or the union that management has violated some part of the contract. Under a typical contract, the employee starts by presenting the grievance to the supervisor, either in person or in writing. An example grievance is a situation in which an employee is disciplined with a one-day suspension (and loss of pay) for being late for work several times in one month."
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