How do organizations manage human resources and support equal employment opportunities?

"Affirmative action programs are established by organizations to expand job opportunities for women and minorities. The Equal Employment Opportunity Commission (EEOC) processes discrimination complaints, issues regulations regarding discrimination, and disseminates information. Protected classes are the specific groups who have legal protection against employment discrimination. Human resource (HR) management is the process of hiring, developing, motivating, and evaluating employees to achieve organizational goals. Human resource planning involves creating a strategy for meeting current and future human resource needs. Job analysis is a study of the tasks required to do a particular job well. A job description lists the tasks and responsibilities of a job. A job specification is a list of the skills, knowledge, and abilities a person must have to fill a job. A competitive advantage is a set of unique features of an organization that are perceived by customers and potential customers as significant and superior to the competition."