Concept
How do advertising, personal selling, sales promotion, and public relations support marketing goals?
IntroductionToBusiness OP 8D04gAa / Summary of Learning Outcomes
"Cost per contact is the cost of reaching one member of the target market. Often costs are expressed on a cost per thousand basis. Reach is the number of different target customers who are exposed to a commercial at least once during a specific period, usually four weeks. Frequency is the number of times an individual is exposed to a message. Media selection is a matter of matching the advertising medium with the target audience. Technology continues to drive many of the recent changes to traditional advertising strategies. About 6.5 million people in the United States are directly engaged in personal selling. Personal selling enables a salesperson to demonstrate a product and tailor the message to the prospect; it is effective in closing a sale. Professional salespeople are knowledgeable and creative. They also are familiar with the selling process, which consists of prospecting and qualifying, approaching customers, presenting and demonstrating the product, handling objections, closing the sale, and following up on the sale. Immediate purchase is the goal of most sales promotion, whether it is aimed at consumers or the trade (wholesalers and retailers). Marketing events or sales efforts—not including advertising, personal selling, and public relations—that stimulate buying are sales promotion. The most popular sales promotions are coupons, samples, product placement, premiums, contests, and sweepstakes. Trade shows, conventions, and point-of-purchase displays are other types of sales promotion. Public relations is mostly concerned with getting good publicity for companies and other organizations. Publicity is any information about a company or product that appears in the news media and is not directly"
Related Ideas
- What elements make up the promotional mix?IntroductionToBusiness OP 8D04gAa · 12.5. Promotion Strategy*
- How does promotion communicate value and stimulate customer response?IntroductionToBusiness OP 8D04gAa · 11.3. Developing a Marketing Mix*
- What is personal selling and what advantages does it offer?IntroductionToBusiness OP 8D04gAa · 12.7. The Importance of Personal Selling*
- What are the goals and target markets of sales promotion?IntroductionToBusiness OP 8D04gAa · 12.8. Sales Promotion*
- How does public relations fit into the promotional mix?IntroductionToBusiness OP 8D04gAa · 12.9. Public Relations Helps Build Goodwill*
- How do advertising media reach and influence target audiences?IntroductionToBusiness OP 8D04gAa · Glossary
- What are the goals of promotion?IntroductionToBusiness OP 8D04gAa · 12.5. Promotion Strategy*
- How does integrated marketing communications unify promotion?IntroductionToBusiness OP 8D04gAa · 12.5. Promotion Strategy*